1&1 naspram Hivelocity 2021

ke Hostinger, Godaddy and Domainracer to make a best choice.

minutes. They promised me to repair the server in 30 minutes, and in 30 minutes it was repaired, and on the air. I was on a train between Hannover and Frankfurt, with no computer, only with my handy.
Also, last year I had problems with two companies that were charging me without telling me. This has never happened with Hivelocity. Everything is always transparent and open.
Last year I hired a second server at Hivelocity, this year I will buy a third one. Couldn't find a better price in my country.

this address, for this I used their website, they approved of my location and allowed me to order the internet. I then proceed to pay the router and temporary usb stick in order to have wifi until they complete the installation. These things arrived within two days. For the next month and a half I kept receiving generic emails apologizing for delays or emails asking where in the building exactly my flat was located. They have also at some point sent me an email saying they could not send me what they need for installation because I gave them a wrong address and things could not be delivered, even though I had received the router with no issues several weeks earlier. I received at least 5 same emails to which I all responded. When I said I do not want to receive this same email anymore, I received a letter with the same questions, with the addition of them telling me that the flat number I gave them does not exist and I made a mistake. I then contacted my landlord, just to check, and the number was correct. I told them this, they replied that their services are not available for my address even though the initial check said otherwise, said sorry and requested I send the router back. That is 2 months of paying for their prepaid usb stick and the router, not getting internet installed in my flat, for them to just absolutely nonchalantly say that they will not do it. I am absolutely disappointed and would not recommend dealing with them.
Funnily, after they suspended my contract, I still received generic emails ensuring me someone will come to install the internet within the next week.

heir services and its quality is now longer good. I moved from SoftLayer to Hivelocity many years ago. I was used to a first class service at SoftLayer and at that time Hivelocity didn't disappoint me. They price was just right and my account manager was always in touch with me. They even had a lifetime affiliate program which made bring some customers along with me. Now their support simply doesn't care anymore. The "lifetime" affiliate program has come to an end and they refuse to pay me the money I am entitled to receive. If you are considering Hivelocity, please look somewhere else. They are not who they used to be anymore...