A2 Hosting naspram MicroHost 2020

e day one after receiving payment , we could not able to contact ny person or service support properly. when ever we called only one person named mamtha attened the call and never listen what we say and simple ask to sen mail. but even after sent many mails to request solve our problem... still no response. all our site has been attacked by virus and 1000 of spam mails come to our email ids. when we ask the web experts ,they told ,its due to poor service security. after sales the sales person named navin vanished or no more . we tried his mobile number 9899980752 more than 100 times for the past one month but ?????????????????????? when call support only mamtha attened and answered roughly and irresponsible ??????/ since we didnt get proper support only we changed our service provider . but now we feel that they are 1000000000000000000000000000000000000000 thousand times far better then your service . if you are not able to solve our problem, please return our money we will withdraw your service immediately .

unately my income is not big enough to continue use it.
I had no problems with downtime on A2Hosting and thanks to them for this, but there are many cons which makes me nervous.
1.When I add domain, it starts to run AutoSSL and until it does not assign SSL to your domain you can't do nothing with it. but it may take up to 24-72 hours and from their opinion it is normal, fortunately in my cases it did not take more then 6 hours.
Another Problem is if you use gmail address for example for sending mails from your site it will send SPF error message to your mail and will not send email. I had same problem and asked for help via chat and Support guy told me that he fixed it but problem still existed and then after a while ago I again contacted support and now I was told that I need to add spf record for all domains separately by myself.
I am sure that after some time I will find some other stupid things on this hosting, but I need to get used to it until my service ends :(
When I told that it only takes few minutes on other hostings to assign ssl this is what I got as answer: "I cannot comment other hosting, it is like you ask Volkswagen why Mercedes have something different, yet they are both just cars."
But from my oppinion other hostings sell cars which only need keys in it and it will take you anywhere, while A2Hosting sell you just car parts and you need first to build a car and only after you will be able to drive, but nowone tells you this when you pay for it, you only find out it later.
I would understand this on Dedicated servers, but shared servers mostly are purchased by non-tech people for their blogs or small business and they need some ready to go solutions, but they are forced to learn Cpanel features to make everything work and this is terrible.

rvice. i am struggling very hard with this company. i feel dont host your remote server also. may be they will get good project and they stop this service also. i am trying to connect this company last from one month, no one is revert back and replaying my mail.