I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... Više etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team! Manje

We have been working with Bithost since January, and they manage, develop and maintain the entire service of our webshop. Our business could not function without BitHost. They have excellent and trouble-free storage space, in... Više the last year there was a downtime, maybe 1-2 times for 5-5 minutes. Thousands of customers visit our website every day, they visit our website without problems and make purchases from the webshop. All this for a few thousand forints a month. I'm going to risk BitHost being one of the best providers there is. Thank you for your help so far. Manje

I would give them less than 1/5 if it was possible.
Avoid this host at all costs. Mind numbingly dumb people working customer service and the tech guy destroyed my company website. Right now they can't figure out how to send ... Više me a backup to transfer to another hosting company or they think they're playing me to get more of my money. Forget ASO. Manje