Hoopla Hosting naspram Hostwinds 2020

winds to everyone I know around, really. I've been using them for nearly a year now, and I never had any problems so far.

he only ever answered once. Not even any answerphone service. He told me it would be easier to log a ticket. Did this, takes ages (sometimes) days to get a response. Keeps fobbing it off to different companies to deal with and each time it comes back to him. Have delt with a couple of other hosting companies before and it has always been a simple 15min task but Brad from Hoopla doesn't seem to want anything to do with it. Somehow he has locked our domain to his company even though the domain has been around for a couple of years and I can't even get in touch with him to find out why. As soon as I can figure this out i am transferring to another provider. Worst domain experience ever. Beware of this company.

HEN YOU START USING THEM). After a few months, they are very nonchalant with your problems and do not always respond ontime. Their servers are slower compared to the new experience I am having with Inmotion. Their pricing is deceiptful, becareful as most of the figures you see in their advertising only relate to a discount they provide on the first month, which is not advertised clearly but indicated by placing 50% off by it. However, the worst part of my experience was cancelling my services with them. After I had enough of them and realized I was better off elsewhere, I cancelled my vps of which I bought extra volume for on the vps account. Technically by cancelling your vps its virtually impossible to see the extra volume to cancel it, HOSTWINDS CONTINUED TO CHARGE me for the extra volume space, despite the fact the service was cancelled and despite the fact I couldn't access it to cancel it. How can you charge someone for extra volume when they service requiring extra volume is cancelled. More over this is a pay before play service, meaning that they service is not in use until it's paid for, yet they refused to let me avoid paying for it because they are crooks. I raised a dispute with paypal and then hostwinds decided to suspend my services until I undo my paypal dispute with them which i wouldnt. I messaged them to cancel all my services and all my accounts, I went through with their colleague via their live chat messages and did so. Yet they still continue to charge, refusing to give me access to the services in order to cancel it. If you chose to use them do so at your own risk. And if you are happy working with them at the start give it a few months before you review. Ive worked with bad hosting services, but their faults are understandable, what hostwinds did is nothing but a bitter form of extortion to subdue a leaving client.