How to contact Afrihost Customer Support - Contact List 2024  

Afrihost Customer Support 2024 - How to Contact Afrihost Support

Afrihost is a one-stop location for a number of services, including web hosting, domain registration, and website building. This article will explore all its available support options and how you can access them.  

Afrihost Customer Support Contacts

email support iconEmail supportsupport@afrihost.com
live chat supportLive chat supportWhatsapp chat
call center supportCall center support (Phone)0800011000
Knowledge base support iconKnowledge base supporthttps://help.afrihost.com/
Community Forum iconCommunity forumhttps://answers.afrihost.com/

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Afrihost Social Media Support Contacts

Instagram iconAfrihost Instagramhttps://instagram.com/afrihost
Facebook iconAfrihost Facebookhttps://facebook.com/afrihost
Twitter iconAfrihost Twitterhttps://twitter.com/afrihost
YouTube iconAfrihost YouTubehttps://youtube.com/afrihost

Afrihost Legal Contacts

Terms & Conditions iconTerms and Conditionshttps://www.afrihost.com/terms-and-conditions
Privacy Policy iconPrivacy Policyhttps://www.afrihost.com/page/privacy-policy
Security Policy iconSecurity PolicyN/A
GDPR iconGDPRN/A

Other Links

Wikipedia page iconWikipedia Pagehttps://en.wikipedia.org/wiki/Afrihost
Affiliate Program iconAffiliate Programhttps://www.afrihost.com/page/refer

Afrihost Alternatives

At HostAdvise, we know how vital customer support is in making a hosting experience stress-free and rewarding. Based on the reviews left by our users, we have compiled a list of the best alternatives to consider. These providers offer reliable customer support without compromising on performance.

Afrihost AlternativesHostarmada logoAfrihost Alternatives
Support rating based on HostAdvice users:

4.6

Support rating based on HostAdvice users:
5.0

Support rating based on HostAdvice users:
4.9

Afrihost Support User Reviews on HostAdvice

Here are some Afrihost user reviews from HostAdvice readers.

How to contact Afrihost Customer Support - Contact List 2024

How to contact Afrihost Customer Support - Contact List 2024

How to contact Afrihost Customer Support - Contact List 2024

How to contact Afrihost Customer Support - Contact List 2024

How to Contact Afrihost

Afrihost offers live chat (Whatsapp), email, phone support, and ticket system. It also maintains a community forum and an in-depth knowledge base. Here is how to access them.

Afrihost Live Chat (WhatsApp)

Afrihost provides live chat support via WhatsApp. The WhatsApp help hours are Mon to Fri: (07:00 – 19:30) and Sat to Sun: (07:00 – 17:00).

  • Visit Afrihost’s website.
  • Click WEBSITE from the header menu and scroll down to locate and click on HOSTING HELP CENTER from the drop down menu.
  • On the Hosting Help Center page, click on SUPPORT and from the drop down menu, click on WhatsApp web.
  • On the WhatsApp Help page, you will find the support hours and how to connect with the “WhatsApp Helpers’..”

How to contact Afrihost Customer Support - Contact List 2024

How to contact Afrihost Customer Support - Contact List 2024

Email Support

Here is how to locate Afrihost’s email address:

  • Visit Afrihost’s website
  • Click WEBSITE from the header menu and scroll down to locate and click on HOSTING HELP CENTER from the drop down menu.
  • On the Hosting Help Center page, click on SUPPORT, and from the drop down menu, locate AFRIHOST SUPPORT. Use the email address displayed there.

How to contact Afrihost Customer Support - Contact List 2024

Ticket Support

Here is how to access Afrihost ticket support:

  • Visit Afrihost’s website
  • Click WEBSITE from the header menu and scroll down to locate and click on HOSTING HELP CENTER from the drop down menu.
  • On the Hosting Help Center page, click on SUPPORT and from the drop down menu, locate SUBMIT A TICKET and click on it.
  • Log into your account.
  • Create a ticket.

How to contact Afrihost Customer Support - Contact List 2024

Tutorials and Knowledge Base

Afrihost offers an extensive knowledge base filled with various guides and sorted under different categories. The provider also offers video guides.

Here is a step-by-step guide for accessing the knowledge base and other resources:

  1. Visit Afrihost’s website
  2. Click WEBSITE from the header menu and scroll down to locate and click on HOSTING HELP CENTER from the drop down menu.
  3. On the Hosting Help Center page, browse the topics or use the search bar to find a resource that provides information for your issue or query.

How to contact Afrihost Customer Support - Contact List 2024

Afrihost Customer Support via Live Chat

Afrihost’s live chat support via WhatsApp offers instant response. However it is only available during working hours on weekdays and weekends. As such, it may not be available for emergencies.

Afrihost Customer Support via Email

Afrihost email support is available round the clock. However, response times can be within minutes or take a few hours.

Afrihost Customer Support via Phone

Afrihost’s phone support is just as fast as the WhatsApp channel. However, it is restricted to specific hours, too.

Afrihost Customer Support via Tutorials and Knowledge Base

Afrihost’s knowledge base is always accessible and may be the best option for most people. The articles and videos cover a wide range of categories and should help customers resolve common web hosting issues.

More about Afrihost

Afrihost is a South African Internet Service Provider (ISP) and web hosting company. It offers a range of services, including web hosting, cloud hosting, domain registration, email hosting, and other related services. The company is known for its competitive pricing, customer service, and innovative approach to internet and hosting solutions. We provide more information on Afrihost in our comprehensive brand review.

Afrihost Alternatives

At HostAdvise, we know how important customer support is in making a hosting experience stress-free and rewarding. Based on the reviews left by our users, we have compiled a list of the best alternatives to consider. These providers offer reliable customer support without compromising on performance.

Afrihost AlternativesHostarmada logoAfrihost Alternatives
Support rating based on HostAdvice users:

4.6

Support rating based on HostAdvice users:
5.0

Support rating based on HostAdvice users:
4.9

 

Frequently Asked Questions

What kind of customer support does Afrihost offer?

Afrihost offers 24/7 customer support via phone, email, live chat (WhatsApp), and ticketing system

Is Afrihost's customer support available on weekends and holidays?

Afrihost email and ticketing system is available 24/7, while phone and WhatsApp support have specified hours.

Are there self-help resources available for customers who prefer to troubleshoot on their own?

Yes, Afrihost provides an extensive knowledge base on its website, covering common issues and solutions for customers who prefer self-help options.

What is Afrihost's average response time?

You can expect a response within minutes or up to a few hours, depending on the support channel. WhatsApp chat and phone support typically offer lower response times compared to email support.

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