pleted that and found out yesterday that it was on a month free package on FB and my site was gone. My Facebook has a separate email that I never use so I had no idea it was gone. The Login with both takes you to two different accounts.To re up my site they wanted more money. I refused their mistake I should not have to pay. Person on chat said there was no way to fix it. Called today oh sure with a fee. So on disability I have to take a 120$ loss.

I manage three businesses and all of them have GoDaddy. Two have had sites built through GoDaddy, and we are all regretting that decision like a shotgun wedding in vegas. I am the person that handles all the issues, from the site build to the site not working (OFTEN). I have to call GoDaddy, and it literally ruins my day because I know I'll spend AT LEAST 45 minutes trying to get to the right department and another hour talking to people whom, if they feel like it, will help me, but it will take FOREVER (echoes forever). I've been hung up on, transferred all over the place, given inaccurate information...seriously it is THE WORST customer service I've EVER..EVER EVER experienced. In one case, it took 3 months to build a site they promised would be finished in 7-10 days. You get no 'one' person assigned to you. You have to call in and wait between 11 minutes and 33 minutes just to talk to someone who will likely be in the wrong department and then transfer you to another, effectively restarting your counter so you have to wait another 33-800 minutes of your life. OH, and PWS--the site building side of GoDaddy, don't even bother. They are useless, rude, don't respond, block you if they feel like it. I had to post on LinkedIn about my experience just to get someone to call me, and here I am, 6 months later, in the SAME EXACT SPOT. The representatives are so rude. They don't respond, they don't deliver on time, I have to beg them to respond to me like I'm some stage 5 stalker asking for a date. If I had to go to spend twice as much to go with another vendor, I'd do it in a heartbeat. Unfortunately I don't own the businesses I manage operations for. But I do influence them. I have a couple more sites they need built and I will go down fighting so they choose someone else. If we've lowered our standards of top-notch customer service to spending a saturday evening in the ER from alcohol poisoning after finding out your partner cheated on you, then sure. They're top notch. But I prefer spending my Saturday's feet up, wine in hand by a peaceful fire.

ther pushed such a bad attitude, acting like I had done something wrong when I was the one wronged.

I've moved on to another provider, will never user them again, and will warn my friends about the substard service by Godaddy. Horrid.

ally should have only visited a weblink.

My hosting was often (every half hour/hour) having serious decreases in speed (page load several seconds 10/20+ or even minutes) or stopped responding at all. Also cPanel is down at those times. Sometimes the hosting got also limited by Godaddy itself.
I tried to download a backup to move to another provider. It took me two hours, trying different ways to download my database content over phpMyAdmin. If all tables together or grouped, the result remained: The file sizes never matched and a full backup could only be downloaded after over an hour, possibly two. I really don't wanna know how complete my own backups were which I had to develop because their cPanel Backup solution was not really useful. It can't delete oldest backups in case it reached the diskspace or a certain amount of backups so I would have had to delete every week backups manually.

The support couldn't help me with the server issues. I asked why my server was limited by Godaddy itself and they couldn't tell. The first guy even turned me down by telling me I had to find that out even though it was their system that throttled my hosting that extreme. They told me to buy an upgrade after talking to an "expert". Well I did that. Now I wonder where he won that title. At the beginning they even told me to put all my 3 domains on the same server, it should be sufficient regarding horsepower. Luckily I didn't do that but still ran into trouble.

They also have some contact with microsoft and offer mainly microsoft 365 mail which is very expensive if you ask me. They do not mention the free cPanel email possibility at all (of course, it's very slow and emails arrive after minutes but still) and only after asking about it for 4 times or so they tell you that there actually is a much cheaper option too.

The support is limited. Some supporters really wanna help but get limited by their system or because some requests, as said, are just not supported...

Maybe smaller sites that don't need to calculate too much are running, but a Prestashop is already too much if you have visitors. And they knew all about what I'm transferring to them when I created my Godaddy account.

d plan than they suggested, even though the problem is not yet solved. Customer support is worst and inefficient. They advise you to go for the upgraded plan, simply because of they want extra money from you. I advise don't use GoDaddy hosting, even if you receive a notification to upgrade the plan. Please don't upgrade it. Better find a good hosting