A2 Hosting naspram AwardSpace 2021

step ahead and helped me in resolving issue even when sometimes it was beyond their scope .Great value and customer delight .Thanks so much

s was suggested to me from a good friend so I thought of give it a try. I have now started my services and after the usual installation of WordPress and configuration of the basic plugins I have even upgraded to the basic plan who for the price pf $2.99 a year offers unlimited storage/bandwidth. Not that I would need that, but considering that it offers a 1 click SSL install included on the price (whilst the big boys are charging the hundreds for it) it is my opinion that Award Space is actually offering something unique. The service is second to none. I have opened 2 tickets asking for help and both of them have been resolved in just one answer. My website is running smooth, there is no apparent delay or sluggishness....what else would I want for the little price thy are charging me? I am satisfied and I hope that when they'll grow they will still offer something similar rather than just converting to any other hungry shark out there.

issues for their PostgreSQL hosting.
This is the 11th day of our purchase and we've not been able to get any satisfactory resolution for our issues. All we get are arbitrary, vague and arrogant replies. The support staff sucks and their response sucks even more. We dialled the local India support number but no one responds; all we hear is their irritating IVRS which blabbers a lot and then gets disconnected. We had to make an international call to the US Support number. We spoke to 3 agents, everytime a different one. All they could do was escalate the issue. Till date we have no resolution and this is very shameful on the part of A2 Hosting to fool around customers. This was not the A2 Hosting that I knew earlier. Earlier, they were very professional and now some jokers are just warming the seats doing nothing.
Totally incompetent and incapable support system. They only give support by "Tickets", and have clearly said that they cannot give telephonic support or by remote connections to my machine so that we can resolve issues. They're simply not interested in resolution of any issue and are wasting people's time and money. I wouldn't ever reccommend A2 Hosting to anyone ever in my lifetime.
See the attached transcript of all the communications happened via tickets. This highlights the incompetence of A2 Hosting. I have deliberately not sanitized any part of the transcript so that what we say can be verified and validated as the truth.

hey should update they payment method otherwise they will lose potential customers from India which is growing nowadays. I cant say reliability and so, but the prices and offers are good.