A2 Hosting naspram HostGator 2019

tried before? Yes. I have been using them for 3 years and just renewed my 3 year contract. Support could be better as mentioned by other reviews. Other than that, they aren't one of the biggest hosting companies for nothing and showing off a very steep growth curve.

2 exec whom I know. I purchased a triannual plan sight unseen for my client hosting.
There's a LOT of stuff that could be better. For starters, the WHM/CPanel setup does not allow for me to connect to my GDrive to back up the /home folder as my old ASO did. Also, I cannot quickly access PHPMyAdmin from the WHM level to get into multiple databases at once (good for importing data between accounts if there's a need).
I have my own set of custom nameservers set up that I cannot use for new accounts created because something is not configured correctly and it takes a couple of trips to the support ticket system to get the domain to point to the host. It's a major PITA when you've got several sites to build and want to get the domains resolving for things that depend upon the domain name, such as a WP install. Yes, "a couple of trips" because the "guru" who initially helps me ends up being the "trainee" and I have to make at least two trips for it to resolve correctly.
Many times I'm in the support chat and see "You are No. 1 in the queue" and then I get bumped back to No.3, then 2, then 1, then 2 again, etc. Not sure if this is a bug or a feature or a ploy by marketing to make me feel like "shoulda bought the "priority service package"...
I kinda wish I'd done more research before I so blindly trusted the word...of someone I trusted!
Probably gonna be moving again soon and getting a refund on the term I've not used so far.

by reading some reviews that they provide good services.
But then suddenly they blocked my server without any prior notification, upon contacting their chat support(which has 0 star knowledge) i found that they blocked me due to resources limit.
Now I want to mention that i was hosting around 5 sites on that cloud hosting with very small traffic but if their business cloud hosting plan can not handle this then HostGator is totally useless.
Further i immediately transferred my 4 sites to other hosting and contact HostGator chat support again to remove server restrictions because now their server was handling just 1 website. But they didn't provide any solution for 4 days.
If due to any restrictions they block your server then be ready for a 4 days downtime for your website because their support SUCKs! They don't care about their customers.