They got a fake NetTakeDown notice from a competitor about a site I had up for barely 4 months. They would not unsuspend the domain! Been 34 days and
...the domain is still suspended/frozen. They locked it without any notice, and sent an email after saying the name is similar to other trademarked names(I was using - UFCFightReviews).
DO NOT USE BigRock! They are basically an American company now, and follow ALL US & Canadian processes. They will freeze & seize your domain with ZERO warning and you will have NO recourse.
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Edit Nov 2025 (Changing Review from a 1.8 to a 4.0)
Ok so BigRock replied to this review, and I contacted them about the issue again. It took about a week of emails, but they actually got this resolved/fixed... I'm CHANGING my review to POSITIVE based on this. The situation was still not a fun one, BUT, their customer service team is actually very responsive and they were able to get this fixed. Huge thanks to the BigRock Customer Support team, they actually saved the day here.
