Najnovija pozitivna recenzija
I was someone who wanted the most affordable option, and with Bluehost I found a solution. I have used Bluehost for years, and one thing that was always of quality was their support.
Their system was not the most user friend...
ly at the beginning, but it has since made huge strides.
Reviewing my server, installing WordPress, accessing my backups; are all easy to do now with little to no struggle.
I'm so impressed with their commitments to improving their services and products that I'm here writing this review.
HawkHost are, in my opinion, genuinely amazing.
I am the type of person who reads tons of reviews for finding a product or a service which is the best fit for what I need, so I read tons of reviews on them before using them, ...
which was for the first time in 2018, when I had a website with them for a year - before I suspended for a while that start-up.
Well, I read tons of reviews on other similar services and companies, and I can say that HawkHost had the best reviews - and they still have - written by both techie guys and non-techie, like me. There were so many good reviews and still are on them, from people happy with both the technical aspects, and with the Customer Service. It is obvious that, for non-techie persons like me, a brilliant Customer Service means a lot, because how else could we be "saved" when we meet problems on the way? I mean, you other non-techie guys out there: you know very well what I mean: for us, even some simple beautiful technical jargon is like beautiful Chinese! yesterday, Wade literally saved me, with a great attitude and a great help, with things that I cannot even know how to explain to you, all I can tell you is that I will be finally able to start using my website for my new store!
BUT also, I confess I was and I will always be interested in the opinions of the other clients who understand what is about, clearly they have strong positions from where they can express what they feel and think about the services they receive, and I just read another opinion like this moments ago and again it confirmed to me that so many of these customers appreciate so much HawkHost and see even more than what I see!
I would say, it is a winning card: what they do is genuinely exceptional. How they do it: genuinely amazing. I know that you cannot please everybody, nobody can, but they have so many Customers happy with them. And they will have many more, with such quality and attitude.
HawkHost, I am really glad you exist :).
Wade, thank you so much for your amazing support yesterday!!!!
This is a review that was not requested from me, but I wanted to write, because I am so so happy with the level of support I received yesterday from Wade and the way this support contributes to my new business!!!
Update: one day later, I want to thank you to Brian as well :) for even more support and greatest attitude, I know I must have been a bit of headache, with my lack of some skills and my need for support, but I cannot say enough how grateful I am that I received this support, I can start my business now and you've been AMAZING!!! THANK YOU!!!!
Najnovija negativna recenzija
I cancelled my Bluehost account in 2018, as the platform is unstable and glitchy. But alas, I was charged for the account in 2019... and 2020... and 2021. Each year I have contacted Bluehost to make sure my account is cancell...
ed, and ask for a refund of the unauthorised charges. Each year they have refused to refund.
Finally today I managed to get Bluehost to refund the 2021 charge - after 3 hours talking with their staff. They refused to refund the 2019 and 2020 charges, even though I gave them the reference number showing I cancelled in 2018.
So they still owe me approx. AU$450!
To process the 2021 refund the staff member said she needed the last four characters of my password, sent to her via chat. That is an absolute 'no-no' in IT! How dodgy is this company? Even dodgier than it appears on the surface I suspect.
Been asking since 2018 to have my old gmail address removed and use my icloud one...
its 2020 and you cant change it yourself... you have to request it with a service ticket...
Everytime.. they keep asking for something diffe...
rent and the ticket gets closed...
Latest is to respond to email chain and put my PIN in the email???
Nice security practice....
If it comes down to HawkHost vs competitor.. ... I would say strongly consider the competitor