Hostwinds naspram Reform Hosting 2020

re to notify me of an issue with my hosting (my fault as well, way over data) until I changed to Hostwinds. They rang me and explained the situation, gave me some solutions, and gave me a little time to sort it. I was very inspired.

beginning there was a problem because I ordered a server from the Netherlands and got from the USA.
On the same day I bought 2 other vps hosting 1 from Hostinger and 1 from Cloudways in order to check which hosting would be the best for my online store. Hostwinds were definitely the worst. The next day I sent a request to delete the hosting. I didn't log in to the client area anymore and I was convinced that hosting was deleted as I requested.
After a month I was charged again for the next month. I have requested a refund. I received message that a month earlier they sent me an email said I have to again confirm the request to cancel hosting (unfortunately the email went into spam).
So I sent them request as the want, plus and I send another 2 more messages with confirmation that I want to terminate hosting and erase all my personal and paypal data from their system. On one query I got the answer that the request is incomplete (add screenshot of last message I got from hostwinds) and on 2 other support tickets I didn't get the answer and the tickets are on hold now. To date, I did not get clear message that hosting is cancelled. I have not received any refund. And the worst thing is that they still have access to my payment details and I'm afraid that again I will be charged for the hosting costs for next month. Avoid Hostwind

ties on their server. Bought the package: September 17th. Got suspended October 18th. Exactly in time so I couldn't build a case via Paypal and request my money back. From what I read here, most if not ALL of the reviews are "ordered". The situation is pretty screwed up with them.
So the email stated I do phishing activities and there was a report coming from some site with this warning.
Aside from the incredible perfect timing they've chosen to warn me, there is waaay more info in my defense.
The thing is - and I have uncontestable proof - my website had been uploaded September 24th. Nobody had logged in there since.
According to their printscreens, the corrupted phishing files, are inside a folder created on September 25th. The files INSIDE this folder, are all created sometimes in June. I didn't even have an account with them in June :)
At first, I thought this is a hacking case - and if it was, their server got hacked. I have the exact backup with the files I have uploaded September 24th and everything is spotless.
What bothered me the most is that I did everything in my power to correct the situation. I have recommended the deletion of the affected domain - and it happened almost immediately after I have seen the case. Then, I wasn't proposed a refund. Then, there was no investigation of logged-in sessions. AND the email came 1 day after a possible Paypal dispute was out of the question.
Not about the money, but about the time spent to investigate their scam, because I consider myself a fair and honest person. The accusation is simply TERRIBLE. Makes you feel like crap.
Stay away from these scammers.
And don't believe any review written online. They do the reviewing themselves.